Electronic Benefit Transfer (EBT) cards are a lifeline for millions of Americans. At one point during my childhood, our family had to tap into government assistance programs like SNAP and EBT. Over the years, scammers have found a way to target people who are using these programs to get by. These EBT scams can drain your funds, leaving you without any money for food and other essential resources. Here are several things to look out for to identify EBT scams fast.
1. Phishing Texts and Emails
One of the most common EBT scams involves phishing messages sent via text or email. These messages often claim there’s an issue with your card or that you need to verify your account. They may include links that look official but actually lead to fake websites designed to steal your information. Never click on links or share personal details unless you’ve verified the sender. Government agencies will never ask for your PIN or full card number via text or email. Always contact your benefits office directly if you’re unsure.
2. Card Skimming at Store Terminals
Scammers often attach hidden skimming devices to card readers at grocery stores or ATMs. These devices capture your card information and PIN without your knowledge. Skimming is hard to spot, but if the card reader looks loose or has extra attachments, avoid using it. Try to use machines in well-lit, secure areas and check your account regularly for suspicious activity. Use your hand to cover the keypad when entering your PIN.
3. Fake Customer Service Numbers
Some EBT scams involve fake websites or flyers with bogus customer service numbers. When you call, the scammer asks for your card details under the guise of “verifying your account.” They may sound professional, but they’re stealing your information in real time. Always use the official phone number listed on the back of your EBT card or on your state’s benefits website. Don’t trust unsolicited messages directing you to a different number. Scammers rely on urgency and confusion to trick people.
4. Social Media Scams and Giveaways
Beware of social media posts promising extra benefits, free groceries, or EBT cash back offers. These often lead to links that ask for your EBT card number and PIN in exchange for a fake prize. Some scammers even pose as government agencies in Facebook groups or Instagram DMs. Remember, legitimate programs never run giveaways or offer rewards through social media.
5. Impersonation Phone Calls
Scammers may call pretending to be from your local Department of Human Services or SNAP office. They use spoofed numbers to make the call look official and ask for sensitive information like your EBT card number or PIN. These are EBT scams designed to create panic and urgency. Real government employees will never call asking for private information over the phone. Hang up and call your benefits office directly if you receive one of these calls.
6. Cloned Cards and Account Takeovers
Some criminals clone your card and use it without your knowledge, often in another state. This type of fraud is especially frustrating because your balance may be gone before you even realize something’s wrong. Always keep your card in a secure place and avoid sharing your PIN with anyone—even friends or family you don’t fully trust. Consider changing your PIN regularly as an added layer of protection. Monitor your transaction history online or via your state’s EBT app.
Protect Your Benefits from EBT Scams
EBT scams are constantly evolving, but being aware of the scams going around gives you a better idea of how to protect yourself. Stay informed about what’s going on and always be cautious when anyone approaches you about your information. No legitimate government agencies will ask for your PIN or card details unsolicited. Stay alert and you’ll avoid the headache (and heartache) of these devastating scams.
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